Contact Support
Contact Humanize Resume
We are an independently operated SaaS product. For support, billing, refunds, or technical issues, contact us by email.
General support
For general product help, including resume analysis and rewrite access questions, contact support@resumeoptimizer.io.
Include a short description of your issue and any relevant context so we can help quickly.
Billing support
For billing questions, include the email used at checkout and approximate payment time.
If available, include checkout or order identifiers so we can locate the payment record faster.
Refund requests
Refund requests can be sent to support@resumeoptimizer.io. We review requests based on delivery status, access issues, and payment records.
Please include the issue summary and the email used during checkout.
Technical issues
If you experience technical problems, share the page URL, what action failed, and any visible error message.
This helps us reproduce and resolve issues faster.
Response times
We usually respond within 1-2 business days.
During high-volume periods, response time may be slightly longer, but all support emails are reviewed.
AI-generated resume disclaimer
Humanize Resume provides AI-assisted resume suggestions and rewrite output based on submitted content.
AI output should be reviewed before use. We do not guarantee interviews, job offers, or hiring outcomes.
Last updated: May 2026